BOOKINGS UPDATE - COVID 19

Dear all,

We can finnally reopen our doors to all our customers for face and body treatments. 

Regular Customers:

We'll be prioritising our regular customers so if you have a date and time in mind please text or email them to me so I can arrange the appointments accordingly. Please don't call as we won't be answering any calls, just text or emails.

New Customers:

We've created a waiting list for all new customers to be booked as soon as possible. So please email us your available days, dates and times and we'll contact you as soon as a slot becomes available.

Deposits for bookings:

Deposits of 50% of the price of the treatment will be taken for all apointments to prevent no shows. It's not fair for those that really want to have their treatments done to wait such a long time whilst others don't bother to show up and not give any notice. 

The deposits will be through bank transfer and can be redeemed on the treatment and products. 

Bank details will be sent to you by email or text.

Cancellations/Rescheduling:

The cancellation and rescheduling policy is 48 hours. As we're closed Sundays and Mondays for Tuesdays appointments you should let us know by Saturday at 1pm the latest.

Health and safety guidelines:

We'll also have a reduced number of appointments as we need to leave a 30mins gap between costumers to sanitise the room to be compliant with health and safety guidelines. There will be no paper consultation forms and these will be emailed to you so you can fill it out before your appointment.

Important:

All customers are required to bring their own mask and use it at all times. You'll be required to wash your hands and use sanitser gel before and after the treatment.

Temperature will be measured before the start of the treatment.

Stay safe,

Natacha Vliet

Location

We are located inside of the business centre Brook House. If you need to contact us please text or email.

BROOK HOUSE
54a Cowley Mill Road
Uxbridge, UB8 2FX

Opening Hours