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All packages are valid for 1 year only, any treatment left untaken after that will be forfeited.


-Pre-paid treatments are exchangeable but not refundable;

-Opened or used products are not exchangeable and not refundable.


-Card transactions under £5 are subject to a £0.50 fee;

-Consultation fees are payable at the time of the booking (phone payments accepted) and is 100%

redeemable against the treatment cost if treatment is performed 1 month after the consultation. The consultation fee it's not refundable or redeemable for no shows.

-Cancellation fee of £25 applicable if less than 24 hours notice. Bookings will be resufe to those who failed to show 2 treatments without previous proper notice.

-Prices valid from 1/01/2013 onwards and may change without notice.


-Discounts cannot be applied on the treatments/products/packages that have been discounted already.

-Last Minute discounts, 50% or other, doesn't apply to packages. It can only be used to buy single treatments, and it has to be done on the promotion day.


Vouchers purchased from us are valid for 3 months. Vouchers not used within that time will expire and cannot be accepted.

Vouchers from Groupon, Wowcher and Treatwell will expire 3 months after the reddemption date. If you do not book your treatment within those 3 months you will lose the purchased treatment. 

This terms and conditions may vary.

Please contact us for more details.