All packages are valid for 1 year only, any treatment left untaken after that will be forfeited.
-Pre-paid treatments are exchangeable but not refundable;
-Opened or used products are not exchangeable and not refundable.
-Card transactions under £5 are subject to a £0.50 fee;
-Consultation fees are payable at the time of the booking (phone payments accepted) and is 100%
redeemable against the treatment cost if treatment is performed 1 month after the consultation. The consultation fee it's not refundable or redeemable for no shows.
-Cancellation fee of £25 applicable if less than 24 hours notice. Bookings will be resufe to those who failed to show 2 treatments without previous proper notice.
-Prices valid from 1/01/2013 onwards and may change without notice.
-Discounts cannot be applied on the treatments/products/packages that have been discounted already.
-Last Minute discounts, 50% or other, doesn't apply to packages. It can only be used to buy single treatments, and it has to be done on the promotion day.
Vouchers purchased from us are valid for 3 months. Vouchers not used within that time will expire and cannot be accepted.
Vouchers from Groupon, Wowcher and Treatwell will expire 3 months after the reddemption date. If you do not book your treatment within those 3 months you will lose the purchased treatment.
This terms and conditions may vary.
Please contact us for more details.